Privacy Policy

Privacy Policy

Introduction

Welcome to https://flat-roof-repair-for-commercial-buildings.storysurge.net (referred to as “Flat Roof Repair for Commercial Buildings” or simply “we”). We prioritize and respect your privacy by ensuring the protection of your personal data. This comprehensive Privacy Policy explains how we collect, utilize, and safeguard your information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Common Cause Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA).

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data across various touchpoints:

  • When using our Applications/Services: As an authorized user, your activities within our applications and services are tracked to provide personalized experiences and for analytics purposes.
  • Website Visits: When you visit our websites, we may collect information about your browsing behavior, device details, and IP addresses.
  • Communications: We may reach out to you via email, phone calls, or text messages (SMS) for transactional, promotional, or research purposes.

Personal Data Collection

We collect a range of personal data to enhance our services and tailor experiences to our users:

  • Account Information: Details associated with your user account, including usernames, passwords, and profile settings.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account information, investment portfolios (if applicable), and financial transaction records.
  • Purchase Information: Items bought from our platform, purchase dates, and quantities.
  • Mobile Device Identifiers: Unique device IDs, operating system types, and mobile network information for analytics and targeted advertising.
  • Location Data: GPS coordinates and location services data to provide location-based services and tailor content.
  • Feedback and Reviews: Comments, ratings, and reviews you submit to help us improve our products and services.
  • Social Media Information: If you choose to log in using social media accounts, we may collect information from those platforms (with your consent).
  • Product Information: Details about the products you interact with or purchase on our site.

We obtain this data through direct user input, automated tracking technologies (like cookies and pixels), and third-party service providers who assist in data collection and processing.

Cookies and Tracking Technologies

We employ cookies and similar technologies to enhance your experience and gather analytics:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and website navigation.
  • Preference Cookies: Used to remember user preferences, language settings, and ad personalization.
  • Analytics Cookies: Track site usage, performance, and visitor behavior for statistical analysis.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We follow strict data retention policies, keeping personal data only as long as necessary for the purposes specified in this Privacy Policy:

  • Data related to account management, transactions, and legal obligations is retained for the duration required by applicable laws.
  • Once the purpose of data collection is fulfilled, we securely delete or anonymize the information.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols for data at rest and in transit to protect against unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

Our services are not intended for children under 18 years of age, and we do not knowingly collect personal information from such individuals.

Your Data Rights (Depending on Location)

The privacy laws in various jurisdictions grant you specific rights regarding your personal data:

  • Access and Correction: You have the right to access and request corrections or deletions of your personal data.
  • Data Portability: In certain regions, you can request a copy of your data in a structured format.
  • Object to Processing: You can object to the processing of your data for specific purposes.
  • Limit Data Collection: You may limit the collection and use of your data.
  • Withdraw Consent: You have the right to withdraw consent for data processing at any time (where consent is required by law).

Contact Us

If you have questions, concerns, or requests regarding your personal data:

We are committed to handling your inquiries promptly and transparently. This Privacy Policy is subject to periodic updates, so please review it regularly for any changes.